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Filed Under: Diversity

 
"Nothing is more important for our career success than making great people decisions," said Claudio Fernández-Aráoz, author of Great People Decisions at the 2011 World Business Forum, where ExecuNet exclusively reported. When he surveyed which of the thousands of business leaders in the audience were formally trained in this selection process, very few raised their hands.

 

 
An impressive GPA and a high IQ certainly can't hurt in today's job market, but they're no guarantee of getting an interview, much less a job. But a high CQ (cultural intelligence quotient) is an increasingly sought-after capability by many employers. In today's competitive job market, candidates who demonstrate cultural intelligence have an edge for landing a job in many businesses. Even if the job doesn't require any international travel, managers and HR departments are realizing the importance of having culturally savvy employees who can dynamically meet the challenges of serving a diverse customer base at home and abroad as well as becoming effective participants of culturally diverse teams.

Cultural intelligence is defined as the capability to function effectively across national, ethnic and organizational cultures. You've heard about IQ and EQ. CQ stems from this same body of research on the various forms of intelligence needed to be a successful in today's workforce. CQ is a set of capabilities and skills proven to give employees and their organizations a competitive edge in our shrinking world.

 

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